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Last updated: September 6, 2026
Mode Bikes ships orders to the locations available during checkout.
Orders are normally processed within 1–3 business days after payment has been successfully received.
Orders may take longer to process during holidays, promotions, periods of high demand, or due to circumstances outside our reasonable control.
Estimated delivery times and available shipping options will be displayed at checkout where applicable.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, customs, incorrect delivery information, or other circumstances outside our control.
Shipping charges, if applicable, will be calculated and displayed during checkout before you complete your purchase.
When tracking information is available, we may provide it to you by email or through the contact information associated with your order.
Customers are responsible for providing accurate shipping information.
If an order cannot be delivered because incorrect or incomplete information was provided, additional shipping charges may apply where permitted by law.
If your package appears to be lost or arrives damaged, please contact us as soon as possible at:
contact@bikes.com
Please provide your order number and relevant details or photographs where appropriate.
We will work with the shipping provider to investigate the issue and determine an appropriate resolution.
For international deliveries, additional customs duties, taxes, import fees, or other charges may apply. Unless otherwise stated at checkout, these charges may be the responsibility of the customer.
For shipping questions, contact:
Mode Bikes
Email: contact@bikes.com
